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For nearly 70 years, the Los Angeles County Commission on Human Relations has endeavored to help people replace prejudice and fear with respect and trust. The insecurity, inequity, and conflict that prejudice and fear produce are neither morally acceptable nor socially beneficial. In response, we work to proliferate respect, affirm human rights, and mobilize for peace. Included in this work is our coordination of the county Dispute Resolution Program.


The Los Angeles County Dispute Resolution Program provides County residents with an alternative to resolve disputes without having to engage with the formal judicial system. Trained mediators help disputants resolve their differences quickly, without the added cost of time and money required for a full formal court proceeding. Dispute resolution assistance often is available at little or no cost.


Resolution assistance is provided for three types of disputes.

  • Community - Disputes in which no form of court action has been initiated, including merchant-customer, landlord-tenant, family, neighbor to neighbor, and debit disputes.
  • Youth - Disputes that involve minors, including parent-child, juvenile victim-offender, and school peer mediations.
  • Court - Disputes already filed as civil actions in the Superior Court of California, Los Angeles County, including small claims, unlawful detainer, and civil harassment cases.
  • Eligibililty

    Any individual, business, or organization involved in a civil dispute in which at least one Participant in the dispute resides, conducts business, or operates in Los Angeles County, is eligible for dispute resolution assistance.

    Requesting Assistance

    To request information about, or assistance with, dispute resolution, call (213) 738-2621. Or you may call a Contract Provider agency directly. A list of current Contract Provider Agencies in Los Angeles County is available at the link below.

    DRP Fact Sheet

    DRP Directory


    • Dispute Resolution
    • John Anson Ford Awards
    • Network Against Hate Crime